Healthcare BPO & BPM
Increasing healthcare costs and data confidentiality issues are holding healthcare providers from delivering exceptional patient care. Tedious operational tasks are sidetracking the primary goal of improving patient care and managing emergencies.
Outsourcing healthcare BPO and BPM services gives healthcare providers access to skilled resources, streamlined processes, and automation solutions that improve their outcomes. This makes healthcare BPO outsourcing an ideal way to manage non-core activities with higher efficiency and lower operational overhead. KVRS combines automation, analytics, and innovative talent to help healthcare providers drive breakthroughs. KVRS accomplishes superior outcomes through agile resource allocation, automation of cumbersome processes, and value realization through customized services. KVRS helps providers thrive in the healthcare market of tomorrow through technology-powered intelligent solutions to manage non-core functions efficiently.
Our healthcare outsourcing services are designed to support healthcare organizations, institutions, and their staff. This minimizes their administrative hassles, letting them focus on delivering quality patient care. Medical business process outsourcing reduces errors and enhances process efficiency. Our healthcare business process outsourcing includes –
KVRS Virtual Assistant For Healthcare
Your healthcare needs are in good hands with our Virtual Assistants.
Imagine having someone you can rely on for any task in your business. Our top healthcare virtual assistants are here to save you time and money, ready to jump in whenever needed. Enhance your productivity and reclaim valuable time by delegating routine tasks to our healthcare virtual assistants.
KVRS Healthcare Virtual Medical Scribes
Virtual Medical Scribe
Easily connect with your Virtual Medical Scribe assistant anytime, anywhere using secure video conferencing tools like Zoom or Google Meet. You can use the software on your computer or tablet during patient exams. Your virtual assistant can record and document patient visits in real time right in the exam room, if needed. You also have the option to mute or turn off the video when you want. They’re there to help you take notes and manage your EHR system.
Insurance Verification & Precertification Services
We are updated with all the regular development and changes in health plans & policies. Under our insurance verification services, we can verify the following –
- Payable benefits
- Co-pays & Co-insurances
- Policy status
- Deductibles
- Effective date
- Insurance plan type coverage benefits
- Plan exclusions
- Referrals & pre-authorizations
- Claims communication address
- Lifetime maximum, etc.
Medical Claims Adjudication
At KVRS, we offer claims adjudication services to insurance carriers and TPAs. A few major types of claims that we can help you adjudicate include –
- HCFA 1500 / CMS 1500
- UB92/UB04
Medical Coding
KVRS’s medical coders can code the healthcare diagnosis, procedures, medical services, and equipment to the relevant codes using the standard coding guidelines, including CPT, ICD-10-CM, and HCPCS Level II, etc. They are apt in medical record documentation and can provide an excellent transcription of the physician’s notes, laboratory, radiology results, etc.
Medical Billing
With KVRS, healthcare providers get access to quality medical billing, while reducing operating costs by at least 30 to 40%. Our end-to-end medical billing and coding solutions can meet all needs, from following-up on pending medical claims, to getting reasons for denying claims, tracking receivable balances, or initiating collections
Medical Claims Processing
KVRS’s medical claims processing services encompasses a plethora of sub-services, including patient demographic entry, document scanning, adjudication of claims, preparation of explanation of benefits, submitting and filing claims, claims follow-up, etc. Our medical claims processing services can help you significantly reduce the volume of claims rejection.
Advanced, tech-enabled solutions for complete patient access and revenue cycle management.
Our mission is to enhance efficiency, minimize error rates, and achieve high levels of patient satisfaction.
Revenue Cycle Management
Revenue cycle management is a major aspect that drains a lot of time & skills. At KVRS, we are equipped with healthcare support executives and efficient revenue cycle management tools to accurately record, safe-keep, and dispatch claim settlements and procedures. Our revenue cycle management support services can help manage your organization’s claims, generate revenue, and processing the payments from a patient’s appointment with his/her account closure.
Account Receivables Management & Follow-up
KVRS can support healthcare providers with AR calling, initiating collections, tracking outstanding receivable balances by patient and date, following-up pending claims, finding the reasons for claims denials, etc. The AAPC-certified medical coders know the finer points of both procedural coding and diagnostic coding.
Denial Management
KVRS has specialized resources and tools to handle the denial management. We can identify the key reasons for denials and draw patterns specific to the healthcare provider. We can completely examine your billing procedures and then start fixing the denials, leading to more reimbursement.